Making Music at WWDC

If you’re looking for a comprehensive summary of everything covered in today’s WWDC keynote, move along now, there’s nothing to see here. If however you’re after a look behind the scenes of the Moscone memorandum and its impact on developers, brands and consumers over the next 12 months, you’re in the right place.

My day began at 3:15am when my alarm jolted me rudely into consciousness. As my jet-lagged brain took in the surroundings of my shabby-chic San Francisco hotel room, I checked the charge levels of my mobile devices. It was going to be a long day.

Armed with my 15” MacBook Pro, 11” MacBook Air, iPad Mini, iPhone 6, 42mm Apple Watch and a bag full of battery chargers, I made the ten minute cold, dark and lonely cab ride to the Moscone Centre. It was keynote day and to ensure a decent seat I had to begin my queuing ‘experience’ at 4am.

I’m no stranger to the iQueue. In 2010 I stood outside the 5th Avenue Apple Store in New York waiting a mere 12 hours for the launch of the iPad. We were 6th and 7th in line, behind representatives of the four corners of the world… and a guy in a deckchair that waits in ALL the lines. He’s not a developer so isn’t at WWDC.

You’d think 4am would be early enough, right? Not a chance. I began writing this crouched on the floor round the back of the Moscone West Convention Centre, next to the bins. This international globe-trotting ain’t as glamorous as you think. Assuming you think it’s glamorous of course.

To cut a long and rather tedious story short, the Moscone Center doors opened at 7am and the iQueue was directed like a shuffling chain-gang to the inner hall where our next 3 hour wait began.

Through a combination of running, elbowing and misdirection I found a seat in the front row of the ‘non-VIP’ enclosure with a good view of Tim Cook’s kick-off. He took to the stage to deliver the usual stats about global eyeballs and fingertips on iOS and OS X and positive words about Apple Watch.

Others will have summarised word-for-word the minutia of the keynote. As mentioned, I don't intend to do this so here are my top 5 announcements.

Watch Kit 2.0

Apple set the standard for Apple Watch apps early on. We were restricted to a limited feature set, using official Watch Kit designated GUI (Graphical User Interface) and restricted access to the sensors on the watch itself. We made the most of this with our Porsche Car Connect app, launched on Day 1. You can read more about that [here].

This tight control wasn’t out of character for Apple (the original iPhone didn’t even have an App Store at launch) and the idea was to keep the focus firmly on the hardware and its OS, rather than take the Android Wear approach and encourage a free for all.

At WWDC, the development door has been pushed open a little and we now have access to sensors and buttons not previously in our armoury, making the watch a much more interesting proposition when pushing creative barriers, if not breaking them all down just yet.

Consumers will appreciate the new photo watch faces and customisable content but I’m still waiting for full watch faces to make the device truly personal or an easy win for brands.

Apple Music

Hands up if you love iTunes… anyone? Bueller? Yep, it’s been a necessary evil since day one. Poor search (that still applies to the App Store and iBooks Store), cranky UI and little or no encouragement to actually access all your music, movies and books.

Apple wants all that to change with the introduction of Apple Music and Beats1. With the focus firmly on streamed music and playlists or shows curated by humans rather than algorithms, Apple have proved they are probably the only organisation capable of combining all the essential content, features and platforms to deliver an end-to-end music service.

That doesn’t mean everything they offer from the start will be the best but by placing it all in one place, they certainly make it easier. The music labels should also be happy with Apple Music as it offers them a higher profile for both new and established artists and brings music, video and more to an audience likely to pay for both a streaming service and downloadable tracks.

So, farewell to cranky old iTunes on our desktops? No, I'm afraid we'll have to suffer that for a while longer, until the new UI and user experience filters down from Apple Music. It's a shame this isn't a replacement, just an improvement to music discovery, not its storage once purchased.

Apple Music is available soon in the US, UK and Australia and on Android by the end of the year. The first three months access will be free then $9.99 a month. I think the Tide may have just gone out for Jay Z…

Apple News

It will probably be referred to as ‘News’ but whatever it’s called, it looks like a potential Flipboard killer. Having worked with publishers, Apple revealed its digital magazine platform, providing a customisable feed with live interactive content.

The proof will be in the simplicity of integration with online content and how this will be monetised when News looks as good as a regular digital magazine. Publishers or bloggers can now sign up to use ‘News Publisher’ and get their hands on the tools required. Watch this space…

Car Play

Greater integration and wireless connectivity and now Apple Music. All cars should offer both iOS and Android integration as standard in the next few years, adding functionality both in and out of the car so we’re ticking boxes here.

Clearly our Porsche Car Connect app is the perfect example of this but the challenge remains for designers, developers and marketers to make the brand experience as seamless as possible with both technical, lifestyle and service information living in digital harmony within the app ecosystem.

Apple TV 2.0

Only joking, it didn’t make an appearance because Apple hadn’t joined all the dots – hardware, software (including apps) and the big one… content. The content is there, it’s just the issues that remain, such as localisation, advertising and subscription models.

This hasn’t been an easy business for Apple as the direct download and rental models are far less complicated than streaming. Whilst Apple has been trying to own the end-to-end experience, the market has moved on around them with major players such as NetFlix and Amazon making substantial gains. Apple TV is still poised to make the next step very soon…

The two main headlines this year were Apple Watch OS2 and Apple Music. The rest provided interesting updates but nothing to change the world, unless you aim to use these tools to do it yourself.

WWDC is an Apple Event so naturally we all have iPhones and MacBooks of one shape or size. I’m comfortable with this as it’s the right (and in our collective opinion) the best kit for the job. I’m less at ease with the fact we all have Apple Watches. I’ve always worn a watch 1. to tell the time and 2. because I actually like wearing one - as a personal statement. It’s not very personal when everyone has the same thing.

I’ve ordered my personalised strap from Casetify to alleviate some design anxiety but I’m still not happy to run with the crowd. I’ll feature that strap later this week in my new Dawn of The DumbWatch article, alongside the Olio Model One and metal Cogito Classic.

I’m also surrounded by developers wearing the official WWDC15 fleece. I have mine on under a jacket as it feels a little like a school uniform. That and it was freezing next to the bins!

Back to The Drawing Board

If my life had taken a few different turns, I might still be painting portraits of the gifted and famous (not always mutually exclusive) instead of playing with gadgets, waving my arms around in front of an audience and helping to design the future. I’m pretty sure I wouldn’t be writing this.

It doesn’t hurt to imagine an alternate reality from time to time so I thought I’d consider what I’d be doing if those two worlds had collided. If I’d turned right instead of left and continued on my path to artistic infamy, yet maintained a healthy interest in all things digital. More about my past creative endeavours in Face Time.

Where does one start? I didn’t want this to be a long drawn-out process so I’m not writing full technical reviews of each device. This is about the artistic and emotional rollercoaster, not screen resolution – you can follow the links for more info!

My plan was to test a variety of hardware, from the smallest and simplest to the largest and most complex. Each had one thing in common – a stylus of some kind, but they all use different methods to communicate with the surface or screen.

All but one device is manufactured by the industry-leader, Wacom. First-up is the Inkling £84.95.

A small black box clips to the top edge of a sheet of paper or pad then monitors the movements of a hybrid stylus/ink pen as you draw on the surface.

In theory, this sounds like a superb way to retain a natural drawing style whilst digitising the results. In practice, it’s actually quite remarkable. Once your sketch is complete, you plug the black box into your computer via a USB cable and download the results to the supplied software. This displays your artwork in staggering detail with the option to export as bitmap or vector files. You can even save an animated movie of your illustration in progress!

I love the freedom and the lack of compromise when drawing. I’d like to see a wireless transfer or real-time screen rendering option at some stage but for the relatively cheap entry point, this is a superb product for preliminary sketches.

Jot Script Evernote Edition £49.95 / $74.95 (plus an iPad!)

Making use of the iPad’s Retina screen and a fine-tipped bluetooth-connected pen seems the perfect combination. It so nearly is, but there’s a fraction of lag evident when using apps such as 53’s Paper (not Facebook’s!), Procreate or Evernote’s own Penultimate. The lag can be overcome by using your finger instead of the stylus, but I’ve never been big on finger painting and the pen’s lag just highlights the shortcomings of this compared to ‘real’ art materials.

Wacom Bamboo (now Intuos Pen & Touch £169.99 / $199)

I wanted to refresh my memory of working with a basic tablet and Wacom’s Bamboo was a cool looking device, with bright colours, interesting textures and a material label at one end to hold the stylus when not in use. My view remains unchanged – I’m still not a fan of the disconnected pen and screen. It has always felt unnatural to me when the result of your input is displayed so far away from the tip of the stylus, despite the fact that I’m perfectly comfortable with a mouse in similar circumstances.

Unnatural or not, here's one I made earlier...

I started this process a while ago and the Bamboo has since been replaced by the Intuos range, a more sober look but it sits comfortably with Apple’s current visual approach to hardware design.

Wacom Cintiq 24HD £2,499.99 / $2,999

Wow. This was my reaction before I even manhandled the Cintiq onto my desk. This really is the big daddy of the digital art world, an enormous 24” multitouch drawing board where the image you create is rendered directly under the stylus, just like a real drawing board or easel.

The large drawing area immediately encouraged me to (quite literally) think big, to take large unrestricted strokes and adopt a freedom of creative expression that required less image zooming than other devices. It all feels right and I’m glad I saved this beast until last as it finally convinced me to plunge back into the art world.

I took my alter-ego as inspiration and created a quick illustration of Apptain America, using a wide range of brushes and materials. Having stepped away from my portraiture for nearly two decades I admit to being tempted to pick up where I left off thanks to the Cintiq (and the Inkling). Wacom offers a smaller mobile version but I’m not interested as they’ve been hobbled by Windows and Android operating systems – they’re not allowed to use Apple’s. I’m a creative so It’s Cupertino kit all the way.

So, do I miss the artistic life I rejected 20 years ago? I miss being able to offer a simple answer to the question “what do you do?” I’m still part of the team that creates amazing things but I’m less ‘hands-on’ than I ever have been. It makes me sad that my wife and children aren’t impressed by what I do and it doesn’t make them proud.

I’d like to change that, so maybe I’ll find more time to sketch and paint in a digital world. I have a hunger to bring faces to life again so I’ll start making my hit list to add to my previous scalps, whoever they may be...

iVolution of the Species

Evolution, iteration, or however you want to refer to incremental development is essential for achieving design perfection. Not very exciting though is it?

I’ve said it before and I’ll say it again – I used to look forward to the 12 month cycle of mobile phone upgrades. The whole process doesn’t set my pulse racing in the same way it used to and as a self-confessed design, tech and Apple fan, that makes me sad.

The last non-Apple phone I owned was a Samsung Z720, because it was small, light and inoffensive. I bought this just before the first iPhone launched and by the time my one-year contract ran out, the iPhone 3G was poised to appear on the scene.

Smartphone ownership wasn’t unfamiliar territory thanks to my time spent with a Sony Ericsson P900 back when a stylus was the only available input device so I took the plunge and opted for a two-year contract on a 3G. The 3S arrived a year later, leaving me feeling suitably vindicated for taking out a longer contract – the big changes were under the skin.

And so the two-year cycle began. I purchased an iPhone 4, 24 months later a 5... and now I find myself confronted with two new Apple smartphones, the 5c and 5s.

Tech pundits and financial markets alike have chastised the Cupertino giant for not matching Android handsets punch for punch and saturating the free handset market. This isn’t where Apple plays, for very good reason – their perceived value drops, dragging higher spec hardware down with it and introducing an audience unwilling to pay for content.

Apple has successfully cultivated a level of desirability global competitors can only dream of and their hardware retains its aspirational glow thanks to superior material quality, reliability and premium pricing.

Apple’s rivals are consistently guilty of innovation for innovation’s sake, trying to second-guess the market rather than shape it. Samsung is one of the worst offenders, throwing as many digital gimmicks at their handsets as possible in the vain hope that consumers will buy according to checklists rather than useful features. Eye tracking and facial recognition sound impressive but once they’ve been demonstrated in the pub, how many users turn them off again?

Similar criticism has been leveled at Apple following the inclusion of their new fingerprint scanner, Touch ID. Statistics show that very few smartphone users set a passcode so why not make it as simple as possible to secure your handset? Yep, I’ve seen plenty of comments that laptops have had this functionality for years – but they never looked this good! There’s a level of theatre involved that sums up Apple’s appeal to its users and we want to use the hardware, we don’t just feel we have to.

So, has Apple done enough to stay at the top of the smartphone heap? Yes, for one more year. The 5s is a beautifully designed, beautifully made piece of technology that you actually want to spend time with. The 5c makes a great support act, helping its shinier brother appear more sophisticated, seem better specced and offer better value. iOS7 is the added ingredient that gives the evolutionary hardware a revolutionary edge.

Apple must return to significant 12 month product cycles if it intends to stay ahead of the competition. Early iMac updates changed the form factor significantly between the original Bondai, to the angle-poise, to the all-in-one screen but the profile has barely changed in the past 8 years, where design strategy has focused on perfecting the shape, essentially removing the computer and leaving us with the screen – the centre of our attention.

This approach works with larger hardware because of frequency of purchase. We don’t feel the need to renew an expensive piece of desktop equipment as often as a personal mobile device.

The phone market is a different animal where ownership is about features, reliability and user experience but more than anything, it’s about personality. Spectacular product design, ergonomics, weight distribution and use of tactile materials delivers this but we want to be moved emotionally and don’t like to wait two years to see any significant changes.

I’m one of Steve Jobs’ ‘Crazy Ones’ that queues up at 5am on release day, so I want to make damn sure it’s worth the effort every 12 months.

One more thing...

Well it’s a couple of things really – two new iPads. I wrote about new iPhones safe in the knowledge that, like busses, we’d see some Apple tablets come along in quick succession.

The faster and pixelier Retina iPad Mini and super-slim iPad Air are both superb examples of iVolution in action. I may have complained about the iPhone’s biannual updates but these devices illustrate the need for incremental development. When a product is all about the screen (and the content displayed upon it) nibbling away at everything but the glass is perfectly acceptable.

Making the device faster, thinner, lighter and clearer are all more important than unnecessary bolt-on innovation. By 2020 we could just be interacting with a sheet of glass or plastic in varying sizes but where’s the personality or the brand in that?

When your audience demands more and more from less and less, the design and innovation challenges lie in retaining some form of standout in a fiercely competitive market. Every mobile device manufacturer faces the same issue and focus will be increasingly on how and why something works and how it makes the user feel, not merely on how it looks or a long list of features.

Long live the smartphone revolution. Long live the tablet evolution.

Edited and updated from my column in this month's iCreate magazine.

There's an app for that?

My original Jan 2013 Computer Arts Column: now revised, updated and on ARB

​The internet gave us clients demanding their own version of Amazon.com. Social networks gave us clients demanding their own version of Facebook. Now they all want apps that combine Flipboard, Instagram and Angry Birds. Stop. Just stop. Take a second, slam your fingers in your desk drawer, then we'll talk.

Don’t get me wrong, I’m not advocating digital (fingers, not pixels) dismemberment because I don’t like apps. Quite the opposite – I love ‘em. It’s this intimate connection on a personal device that drives millions of smartphone and tablet owners to interact with them on a daily, if not hourly basis.

There are very few situations where an app is less-effective than a website when trying to access information or engage an audience. However, if your website isn’t optimised for mobile browsing or your information would be better suited to a PDF, HTML5 web app or even an iBook, then you shouldn’t be thinking about a native app first.

At our current rate of app proliferation, in a couple of years I’ll be discussing the merits of the latest Crimewatch-sponsored Photo Fit Fat Booth or Gillian McKeith’s Turds With Friends. Brands need to focus and spend their money in the right places but designers and developers also need to push back and tell them where to stick it. So to speak.

This ill-conceived digital targeting hit home when I spoke at the Mobile World conference in Dubai last year. One of the more bizarre moments was a debate between mobile network providers (incidentally, big sponsors of the event) and developers. The premise of the debate was “should Telecommunications companies operate their own app stores?” And this set the alarm bells ringing, in my head, not at the venue.

The Telcos argued they should be able to operate outside the official app stores to avoid 30% loss of revenue and set up their own digital retail outlets. The developers wanted to sell individual apps without a store at all. With no one to physically restrain me, I was free to heckle the panel and inform them they were all idiots and not a single one of them was taking the consumer into consideration. 

Something I frequently tell developers is "Consumers don't give a crap about how complicated it is to build an app, collate all the assets, co-ordinate the contributing parties and steer the product through the Apple review process. They just want to know the end result is stable, looks and works beautifully, features appropriate content and is available through a trusted platform with a single touch and a password". As a result, I don’t get many Christmas cards from developers, but we deliver amazing results by avoiding complacency and putting the consumer first.

We’ve now reached an interesting point in the evolution of the app. On one hand we have a market voraciously pursuing the development of apps for any brand and any subject at any cost. On the other, we have those that think apps are merely a stepping stone to the next big thing.

As a designer, I spent many years defending Apple during the Jobsless wilderness years with PC devotees mocking me like a child with a melting ice lolly "Apple won't be around this time next year", "Everyone uses PCs, Macs are for the minority (designers)", "You can get Adobe software and Quark on a PC, so why would you use a Mac at twice the price?"

Anyone with a similarly negative opinion of mobile applications needs to sit back and think about what they’re really saying. Apps are neatly packaged software titles and no one in their right mind should be betting against software as a long-term investment. Consumers want the instant gratification of downloading a product direct to their device and syncing content across smartphone, tablet, desktop and TV.

If we take a sensible approach to the way we develop and the digital strategies we adopt, apps will continue to provide ‘a’ solution, not ‘the’ solution. Designers and developers must also be consultants, demonstrate a willingness to reject a bad idea and steer clients to the most appropriate digital platform – which may not always be an app.

​UPDATE: When is an app not an app? When it's an iBook of course.

To illustrate the above example, Brandwidth recently launched 'Led Zeppelin: Sound and Fury' with Rhino and Neal Preston.​

When we were tasked with finding the ‘best platform’ for ‘the best photographs’ of ‘the best rock band in the world’ we turned to iBooks Author for ‘the best coffee table book’.

We began working with Warner Music Group eighteen months prior to launch and ahead of the introduction of iBooks Author production software. We soon saw the shortcomings of our initial app build and the benefits of an iBook and swapped platform at a critical time.

Neal Preston’s stunning photography was ideally suited to full screen pinch-zoomed enlargements and galleries within the iBook and we brought the Led Zeppelin portfolio to life with bespoke audio commentary and additional video interviews by Neal and key industry figures.

With over 250 photos, 80 contact sheets, 25 audio commentaries, 11 video interviews, 24 Led Zeppelin set lists and many samples of ephemera and memorabilia our greatest challenge was one of logistics and effective curation.

We created a unique character for the entire project and wrapped the engaging contents in a recognisable brand that would sit comfortably with the army of existing Led Zeppelin fans and those newly introduced via Apple’s iBookstore and iPad range.

This title also introduces in-book music preview and purchase for the first time within an iBook project – just one of many boundaries pushed.

So when is an app still an app? When it's a Door!

Well, 'The Doors' to be exact. An app offered the only framework flexible enough to accommodate the high technological standards of our client – Jac Holzman, one of the world's greatest living innovators and someone we've lived and breathed this project with for over a year.

Jac founded Elektra Records and signed The Doors to the label in 1966 (amongst other highly-respected recording artists) and this app tells the story of the band through an unrivalled collection of ephemera, music and stories with over 45,000 words of text, a graphic novel depicting Jim's arrest in Miami, FBI files, an interactive timeline and map, hundreds of images and, of course... music.

​It's a major step on the road to the evolution of the music box set, but don't take my word for it... here's a superb article by Stuart Dredge for The Guardian and a few words from Jac in the video below.